Member Experience Specialist

Walmart Inc.; Eagan (MN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Parental leave

Disability benefits

Employee discounts

Job summary

Walmart Inc. at Sam's Club in Eagan, MN is seeking a member-focused Associate to provide exceptional service at the front end. You will handle checkouts, assist members with purchases, and promote products and services while guiding customers on self-service tools.

The role involves following safety and policy procedures, maintaining a secure and organized checkout area, and contributing to a positive shopping experience for all members.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Familiarity with mobile retail applications is a plus.
• Strong customer service and communication skills.

Responsibilities

• Provide member service and resolve member issues at the front end.
• Process purchases, payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Customer service

Cash handling

Retail experience

Mobile apps knowledge

Tools

Cash register

Mobile retail apps

Job description

Walmart Inc. at Sam's Club in Eagan, MN is seeking a member-focused Associate to provide exceptional service at the front end. You will handle checkouts, assist members with purchases, and promote products and services while guiding customers on self-service tools.

The role involves following safety and policy procedures, maintaining a secure and organized checkout area, and contributing to a positive shopping experience for all members.