Member Experience Specialist

Sam's East, Inc.; Denham Springs (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Denham Springs, LA is seeking a Retail Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, and exchanges according to store policies, promote products and services, and help members with self-service technology.

Maintain a safe shopping environment and support training on new programs. Ideal candidates have retail experience with front-end equipment and familiarity with mobile retail apps, plus a customer-first

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Maintain checkout area and process member purchases.
• Assist with payments, returns, refunds, and exchanges per policies.
• Promote Sam's Club products and services to members.
• Ensure safety and security of associates and assets.

Skills

Cash register

Mobile apps

Customer service

Job description

Sam's Club in Denham Springs, LA is seeking a Retail Associate to provide member service, operate checkout areas, and process purchases. You will assist with payments, returns, and exchanges according to store policies, promote products and services, and help members with self-service technology.

Maintain a safe shopping environment and support training on new programs. Ideal candidates have retail experience with front-end equipment and familiarity with mobile retail apps, plus a customer-first