Member Experience Specialist

Coast360fcu; Dededo Municipality (GU); On-site; USD 30,000 - 45,000; Full time

Job summary

Coast360fcu in Dededo Municipality, Guam, is seeking a dedicated member service representative. The ideal candidate will assist members by greeting them and guiding them to appropriate services, while also processing various transactions.

Successful applicants will have strong communication skills and experience in customer service. This full-time role requires effective interpersonal abilities and a positive attitude when dealing with members and visitors.

Qualifications

• Ability to communicate effectively with members and guests.
• Minimum one year of experience in customer service or administrative roles.
• Ability to read and comprehend instructions and correspondence.

Responsibilities

• Greet, assist, and direct members and visitors.
• Perform transactions including deposits, withdrawals, and account updates.
• Recommend appropriate products or services based on financial needs.

Skills

Communication

Customer service

Cash handling

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Standard office equipment

Job description

Coast360fcu in Dededo Municipality, Guam, is seeking a dedicated member service representative. The ideal candidate will assist members by greeting them and guiding them to appropriate services, while also processing various transactions.

Successful applicants will have strong communication skills and experience in customer service. This full-time role requires effective interpersonal abilities and a positive attitude when dealing with members and visitors.