Member Experience Specialist

Alabama Credit Union; County Line (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

Alabama Credit Union's County Line Branch in Madison, Alabama seeks a frontline Member Experience Representative. You will welcome members, open new accounts, and guide them through products and services to build lasting relationships.

You will assist with loans, handle everyday financial transactions, and ensure accurate cash handling while delivering friendly, efficient service in a fast-paced environment that supports the community.

Qualifications

• Minimum high school diploma or equivalent.
• Customer service skills and cash handling ability.
• Ability to follow lengthy procedures for account opening.
• Desire to help others in your community.

Responsibilities

• Open new accounts and onboard members.
• Assist members with loans and financial transactions.
• Process deposits, withdrawals, card orders, and payments.
• Educate members about Alabama Credit Union products and services.

Skills

Customer service

Cash handling

Microsoft Office

Web-based applications

Sales proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Online banking platforms

Job description

Alabama Credit Union's County Line Branch in Madison, Alabama seeks a frontline Member Experience Representative. You will welcome members, open new accounts, and guide them through products and services to build lasting relationships.

You will assist with loans, handle everyday financial transactions, and ensure accurate cash handling while delivering friendly, efficient service in a fast-paced environment that supports the community.