Member Experience Specialist

Sam's Club; Clarksville (TN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam's Club in Clarksville, TN is hiring a Front End Associate to provide member service, assist with purchases and returns, and promote Sam's Club products and services. You will work at the checkout area and help customers with self-service technology in a fast-paced environment.

The role involves maintaining a safe shopping space, following safety procedures, and supporting training for new associates as programs roll out. A strong focus on customer experience is required.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve issues at the front end.
• Maintain checkout area and process purchases and returns.
• Promote Sam's Club products and assist with self-service technology.
• Follow safety standards and security procedures.
• Assist with training and rollout of new programs.

Skills

Cash register familiarity

Mobile retail apps

Job description

Sam's Club in Clarksville, TN is hiring a Front End Associate to provide member service, assist with purchases and returns, and promote Sam's Club products and services. You will work at the checkout area and help customers with self-service technology in a fast-paced environment.

The role involves maintaining a safe shopping space, following safety procedures, and supporting training for new associates as programs roll out. A strong focus on customer experience is required.