Member Experience & Frontend Services Specialist

Sam's Club; McAllen (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical,視on,

401(k) with company match

Stock purchase plan

Paid time off and various leave

Job summary

Sam's Club in McAllen, TX is seeking a Front End Associate to deliver friendly member service and operate the checkout area. You will process purchases, assist with payments, returns, and exchanges, and guide members using self-service technology.

You will help maintain a safe, organized store environment, participate in safety procedures, and support training for new Frontline Services associates while upholding company policies and standards.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Process member purchases and assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and assist with self-service technology guidance.
• Maintain safety standards and respond to safety concerns and incidents.
• Assist with training Frontline Services associates on processes and procedures.

Skills

Cashier operations

Customer service

Job description

Sam's Club in McAllen, TX is seeking a Front End Associate to deliver friendly member service and operate the checkout area. You will process purchases, assist with payments, returns, and exchanges, and guide members using self-service technology.

You will help maintain a safe, organized store environment, participate in safety procedures, and support training for new Frontline Services associates while upholding company policies and standards.