Member Experience Specialist

YMCA of Southern Maine; Biddeford (ME); On-site; USD 23,419 - 24,108; Part time

Benefits offered by this job

Free personal membership

Earned Paid Leave

Generous program discounts

Training and advancement opportunities

Job summary

The YMCA of Southern Maine is seeking a Membership Services Representative in Biddeford to provide excellent customer service and build relationships with members. Key responsibilities include serving members, maintaining accurate records, and conveying the YMCA's mission and values.

This position requires a high school diploma and strong communication skills. Benefits include a free personal membership and generous program discounts.

Qualifications

• Demonstrates strong communication skills, including the ability to communicate effectively and respectfully.
• Exercises good judgment and provides excellent customer service.
• Can work with frequent distractions and interruptions.

Responsibilities

• Build positive relationships within the Y that lead to greater awareness of the Y's mission.
• Provide excellent customer service on the phone and in person.
• Maintain accurate data tracking and documentation.

Skills

Strong communication skills

Attention to detail

Education

High school diploma or GED

Job description

The YMCA of Southern Maine is seeking a Membership Services Representative in Biddeford to provide excellent customer service and build relationships with members. Key responsibilities include serving members, maintaining accurate records, and conveying the YMCA's mission and values.

This position requires a high school diploma and strong communication skills. Benefits include a free personal membership and generous program discounts.