Member Experience Specialist

YMCA of Southern Maine; Biddeford (ME); On-site; USD 23,419 - 24,108; Part time

Benefits offered by this job

Free personal membership

Earned Paid Leave

Generous program discounts

Training and certification opportunities

Job summary

The YMCA of Southern Maine is looking for a Membership Services Representative in Biddeford, Maine. In this role, you will build relationships with members, ensuring they receive friendly and professional customer service. Responsibilities include data tracking, relationship building, and promoting the YMCA's mission.

Qualifications include a high school diploma or GED and strong communication skills. The position offers benefits such as a free personal membership and generous program discounts.

Qualifications

• Demonstrates strong communication skills, including the ability to communicate effectively and respectfully.
• Exercises good judgment and provides excellent customer service.
• Can work with frequent distractions and interruptions.

Responsibilities

• Build relationships with members, providing helpful and professional customer service.
• Ensure the membership department conveys the mission and core values of the YMCA.
• Maintain accurate data tracking and documentation for membership.

Skills

Strong communication skills

Attention to detail

Excellent customer service

Education

High school diploma or GED

Job description

The YMCA of Southern Maine is looking for a Membership Services Representative in Biddeford, Maine. In this role, you will build relationships with members, ensuring they receive friendly and professional customer service. Responsibilities include data tracking, relationship building, and promoting the YMCA's mission.

Qualifications include a high school diploma or GED and strong communication skills. The position offers benefits such as a free personal membership and generous program discounts.