Member Experience Specialist

Excel Fitness; Austin (TX); Ibrido; USD 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Excel Fitness is seeking a Team Member to support daily club operations, assist members, and maintain a clean, welcoming environment. You will handle basic POS transactions, input member data on tablets, and assist with promotions under supervision.

Qualified applicants are 18+, have a high school diploma, CPR/AED certifications, and can stand for long periods in a busy gym setting. Flexible hours may apply.

Competenze

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR and AED certifications required before working alone.
• Comfortable standing for long periods and good communication skills.

Mansioni

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Audit cash drawers daily and ensure security of funds.
• Assist members with policies and provide high level service.
• Promote memberships and assist with promotions and events.
• Ensure compliance with state and federal laws and brand standards.
• Provide a safe environment and assist with club operations.

Conoscenze

Customer service

Teamwork

Communication skills

Cash handling

Microsoft Office

Excel

Problem solving

Formazione

High School Diploma or equivalent

CPR Certification

AED Certification

Strumenti

Point of Sale (POS)

Tablet input

Office software

Descrizione del lavoro

Excel Fitness is seeking a Team Member to support daily club operations, assist members, and maintain a clean, welcoming environment. You will handle basic POS transactions, input member data on tablets, and assist with promotions under supervision.

Qualified applicants are 18+, have a high school diploma, CPR/AED certifications, and can stand for long periods in a busy gym setting. Flexible hours may apply.