Member Experience & Solutions Advisor II

Sky One Federal Credit Union; Hawthorne (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Sky One Federal Credit Union is seeking a Full Time Member Services Advisor II in Hawthorne, CA. In this pivotal role, you will develop member relationships and provide tailored financial solutions, ensuring high-quality service standards.

Responsibilities include processing transactions, addressing member inquiries, and conducting sales calls. Applicants should have experience in financial services and strong communication skills. Join an organization dedicated to enhancing the lives of our members through meaningful financial support.

Qualifications

• Minimum of one-year experience in a financial services call center.
• Strong knowledge and understanding of financial products and services.
• Effective verbal and written communication skills.

Responsibilities

• Provide tailored financial solutions to members.
• Process transactions and update accounts.
• Conduct outbound sales and service calls.

Skills

Excellent communication abilities

Problem-solving skills

Cross-selling and telemarketing skills

Knowledge of financial products

Software proficiency (Windows, Word, Excel)

Job description

Sky One Federal Credit Union is seeking a Full Time Member Services Advisor II in Hawthorne, CA. In this pivotal role, you will develop member relationships and provide tailored financial solutions, ensuring high-quality service standards.

Responsibilities include processing transactions, addressing member inquiries, and conducting sales calls. Applicants should have experience in financial services and strong communication skills. Join an organization dedicated to enhancing the lives of our members through meaningful financial support.