Member Services & Financial Solutions Advisor I

Sky One Federal Credit Union; Hawthorne (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sky One Federal Credit Union is seeking a Member Services Advisor I in Hawthorne, California. In this onsite role, you will provide tailored financial solutions, enhancing the lives of our members through exceptional service. You'll work in a vibrant culture that promotes professional growth and teamwork.

Your responsibilities include handling member inquiries, processing transactions, and coordinating with internal partners. To succeed, you need strong communication skills and a positive professional image.

Qualifications

• Minimum of one-year experience in a call center, preferably in financial services.
• Strong knowledge and understanding of financial products and services.
• Effective verbal and written communication skills.

Responsibilities

• Handle member inquiries by phone and in person.
• Process transactions and account maintenance.
• Open and close memberships.

Skills

Cross-selling skills

Telemarketing skills

Member service skills

Communication skills

Computer proficiency (Windows, Word, Excel)

Confidentiality

Job description

Sky One Federal Credit Union is seeking a Member Services Advisor I in Hawthorne, California. In this onsite role, you will provide tailored financial solutions, enhancing the lives of our members through exceptional service. You'll work in a vibrant culture that promotes professional growth and teamwork.

Your responsibilities include handling member inquiries, processing transactions, and coordinating with internal partners. To succeed, you need strong communication skills and a positive professional image.