Member Experience Specialist

Sam's Club; Holland (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Education program (Live Better U)

Job summary

Sam's Club in Holland, OH is hiring a Front End Associate who provides member service, processes purchases, and keeps the checkout area organized and efficient. You will assist with payments, returns, refunds, and exchanges, verify memberships, and help members with self-checkout technology while promoting products.

This role emphasizes safety, teamwork, and exceptional service, with competitive hourly pay and benefits.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications is a plus.
• Ability to verify memberships and assist customers at the front end.

Responsibilities

• Provides member service and resolves issues at the front end.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Verifies membership cards and assists with self-service technology.
• Maintains a safe shopping environment and follows safety standards.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in Holland, OH is hiring a Front End Associate who provides member service, processes purchases, and keeps the checkout area organized and efficient. You will assist with payments, returns, refunds, and exchanges, verify memberships, and help members with self-checkout technology while promoting products.

This role emphasizes safety, teamwork, and exceptional service, with competitive hourly pay and benefits.