Member Experience & Service Specialist

Sam's Club; Fort Worth (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Job summary

Sam's Club in Fort Worth, TX is hiring a Retail Associate to provide member service, operate front-end equipment, and support customers with purchases and returns. You will keep the checkout area organized, verify membership, and help customers with self-checkout and questions.

The role emphasizes safety, loss prevention, training new associates, and delivering a friendly, efficient shopping experience in a fast-paced environment.

Qualifications

• Retail experience and front-end equipment operation.
• Experience with mobile retail apps is a plus.
• Ability to handle purchases, returns, and exchanges.

Responsibilities

• Provide member service and assist with purchases and returns.
• Operate front-end equipment and support self-service tech.
• Verify memberships and assist with questions.
• Maintain a safe, organized checkout area and assist with training.

Skills

Retail experience

Cash handling

Customer service

POS system

Tools

POS system

Job description

Sam's Club in Fort Worth, TX is hiring a Retail Associate to provide member service, operate front-end equipment, and support customers with purchases and returns. You will keep the checkout area organized, verify membership, and help customers with self-checkout and questions.

The role emphasizes safety, loss prevention, training new associates, and delivering a friendly, efficient shopping experience in a fast-paced environment.