Member Experience & Service Associate (Part-Time)

Broadview group; Town of Glenville (NY); On-site; USD 27,552 - 28,929; Part time

Job summary

A regional financial institution is seeking a part-time Member Service Associate to provide excellent member service at their Glenville Branch and other locations. The role includes processing financial transactions, resolving member issues, and promoting self-service options. Candidates should have a High School Diploma (or GED) and customer service experience, along with strong interpersonal skills. Starting pay is competitive at $20.00 to $21.00 per hour, with opportunities for professional growth and a benefits package.

Qualifications

• High School Diploma (or GED) preferred with customer service experience.
• Excellent interpersonal and communication skills are essential.
• Flexibility to work in various locations as needed.

Responsibilities

• Provide outstanding member service in a professional and friendly manner.
• Accurately process financial service transactions.
• Problem-solve and resolve member issues in a timely manner.
• Promote self-service resources and participate in cross-selling initiatives.

Skills

Customer service experience

Interpersonal skills

Communication skills

Proficiency in Microsoft Office Suite

Education

High School Diploma or GED

Job description

A regional financial institution is seeking a part-time Member Service Associate to provide excellent member service at their Glenville Branch and other locations. The role includes processing financial transactions, resolving member issues, and promoting self-service options. Candidates should have a High School Diploma (or GED) and customer service experience, along with strong interpersonal skills. Starting pay is competitive at $20.00 to $21.00 per hour, with opportunities for professional growth and a benefits package.