Onsite Member Services Associate — Banking Support

UNFCU; New York (NY); On-site; USD 50,240 - 52,000; Full time

Job summary

A financial institution in New York seeks a Member Services Associate to deliver exceptional service to members. You will be responsible for handling member inquiries, processing transactions, and coordinating with branch staff to enhance satisfaction. This entry-level position requires a high school diploma and 1-2 years of customer service experience, with strong communication and organizational skills preferred. The role is full-time and onsite, offering a salary between $50,240.00 and $52,000.00 annually.

Qualifications

• 1-2 years of experience in customer service is preferred.
• Knowledge of banking products and compliance with regulations.
• Ability to handle inquiries and maintain confidentiality.

Responsibilities

• Deliver exceptional service to members and coordinate with branch staff.
• Process routine transactions while ensuring compliance and confidentiality.
• Participate in training programs and assist with various branch operations.

Skills

Customer service experience

Strong communication skills

Microsoft Office proficiency

Detail-oriented

Organizational abilities

Education

High school diploma or equivalent

Job description

A financial institution in New York seeks a Member Services Associate to deliver exceptional service to members. You will be responsible for handling member inquiries, processing transactions, and coordinating with branch staff to enhance satisfaction. This entry-level position requires a high school diploma and 1-2 years of customer service experience, with strong communication and organizational skills preferred. The role is full-time and onsite, offering a salary between $50,240.00 and $52,000.00 annually.