Member Experience & Solutions Specialist

BrightStar Credit Union; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K Plan with Matching

Tuition Reimbursement Program

Company Paid Life Insurance

Wellness Studio & Gym

Job summary

A community-focused financial institution in New York is seeking a Member Relationship Specialist to assist members in achieving their financial goals through exceptional service. This role involves processing transactions, building member relationships, and meeting sales referral goals, all within a supportive and dynamic work environment. Candidates should have a high school diploma or GED and 1-3 years of relevant experience. The position offers a chance to thrive in a service-oriented culture with competitive benefits.

Qualifications

• 1-3 years of similar or related experience required.
• Strong work ethic and focus on results necessary.
• Ability to operate a 10-key calculator and computer required.

Responsibilities

• Assist members in meeting their financial needs through superior products.
• Build relationships with members to help them save and borrow.
• Process transactions and maintain a high degree of accuracy.
• Meet sales referral goals and demonstrate professionalism.
• Comply with credit union policies and government regulations.

Skills

Customer Service

Communication

Decision Making

Initiative

Education

High school education or GED

Job description

A community-focused financial institution in New York is seeking a Member Relationship Specialist to assist members in achieving their financial goals through exceptional service. This role involves processing transactions, building member relationships, and meeting sales referral goals, all within a supportive and dynamic work environment. Candidates should have a high school diploma or GED and 1-3 years of relevant experience. The position offers a chance to thrive in a service-oriented culture with competitive benefits.