Member Experience & Sales Specialist

Crunch Fitness - Fit Fusion LLC; Noblesville (IN); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

A leading fitness center in Noblesville, Indiana, is seeking individuals with strong customer service skills and proficiency in English for various responsibilities, including membership sales and member check-ins. The ideal candidate must maintain a professional disposition and a clean working environment, ensure excellent member engagement, and assist in club operations. Experience in sales and customer service is preferred.

Aufgaben

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Kenntnisse

Fluent in English

Proficient reading and writing skills

Computer Skills

Strong customer service skills

Jobbeschreibung

A leading fitness center in Noblesville, Indiana, is seeking individuals with strong customer service skills and proficiency in English for various responsibilities, including membership sales and member check-ins. The ideal candidate must maintain a professional disposition and a clean working environment, ensure excellent member engagement, and assist in club operations. Experience in sales and customer service is preferred.