Member Experience & Sales Specialist

Ymca-of-Metropolitan-Columbus,-G; Columbus (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

YMCA of Metropolitan Columbus seeks a Front Desk Associate to deliver friendly service to members, guests, and program participants. You will handle memberships, data entry, and program registrations while maintaining a welcoming lobby.

You will also manage cash flow, balance the till, answer calls, and support the branch with opening/closing procedures. A growth-minded team environment awaits you.

Qualifications

• Excellent interpersonal and problem solving skills.
• Ability to relate to diverse groups of people from all backgrounds.
• Previous customer service or sales experience preferred.
• Basic knowledge of computers.

Responsibilities

• Assist members and guests at the front desk with a friendly greeting.
• Promote YMCA memberships and programs.
• Handle clerical tasks and data entry for memberships.
• Process cash receipts and balance cash drawer at shift start/end.
• Answer multi-line phone system and route calls.
• Open and close the facility as scheduled.

Skills

Interpersonal skills

Problem solving

Communication

Customer service experience

Tools

Daxko software

Job description

YMCA of Metropolitan Columbus seeks a Front Desk Associate to deliver friendly service to members, guests, and program participants. You will handle memberships, data entry, and program registrations while maintaining a welcoming lobby.

You will also manage cash flow, balance the till, answer calls, and support the branch with opening/closing procedures. A growth-minded team environment awaits you.