Member Experience & Sales Pro

AAA Northeast; Hackensack (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Excellent health plans

401(k) match

Free AAA membership

Paid time off

Tuition reimbursement

Job summary

AAA Northeast is hiring for a Member Service Counselor Branch in a daytime, 40-hour week. You will grow your skills in sales, service, and operations while helping members with products, benefits, and travel services. The role emphasizes quality interactions, compliance with policies, and a supportive team environment.

The position offers competitive pay, strong benefits, and opportunities for career growth within a long-standing member-focused organization located in the Hackensack area.

Qualifications

• High School Diploma or GED required.
• 1-3 years of customer service with a sales focus.
• Must pass state and federal background checks.
• Must meet state requirements to perform registry/TSA services.

Responsibilities

• Sales: meet/exceed monthly and annual targets while ensuring member satisfaction.
• Member service: provide accurate information on products, services and benefits.
• Daily operations: coordinate with internal departments to support member and department needs.

Skills

Customer Service

Sales-focused

Team collaboration

Education

High School Diploma or GED

Job description

AAA Northeast is hiring for a Member Service Counselor Branch in a daytime, 40-hour week. You will grow your skills in sales, service, and operations while helping members with products, benefits, and travel services. The role emphasizes quality interactions, compliance with policies, and a supportive team environment.

The position offers competitive pay, strong benefits, and opportunities for career growth within a long-standing member-focused organization located in the Hackensack area.