Member Experience & Sales Leader

First Community Credit Union; Rockford (IL); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

First Community Credit Union in Rockford, IL is seeking a Branch Leader to drive a high-energy service and sales culture across the branch. You will coach frontline staff, mentor teams, and support daily operations for member success.

Ideal candidates will have strong leadership, notary capabilities, and knowledge of credit union products, with a focus on growing member relationships and achieving branch goals.

Formación

• Must demonstrate leadership and coaching abilities.
• Strong service and sales mindset with knowledge of credit union products.

Responsabilidades

• Model a high energy, world-class service and sales culture.
• Coach and mentor frontline staff.
• Lead outbound calling to promote sales culture.
• Assist Branch Manager and senior management in daily operations.

Conocimientos

Leadership

Customer service

Sales coaching

Communication

Mentoring

Outreach calls

Team collaboration

Educación

High school diploma

Notary certification

Herramientas

Microsoft Office

Descripción del empleo

First Community Credit Union in Rockford, IL is seeking a Branch Leader to drive a high-energy service and sales culture across the branch. You will coach frontline staff, mentor teams, and support daily operations for member success.

Ideal candidates will have strong leadership, notary capabilities, and knowledge of credit union products, with a focus on growing member relationships and achieving branch goals.