Branch Leader: Growth, Service & Team Empowerment

JPMorgan Chase & Co.; Rockford (IL); On-site; USD 65,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in Rockford, IL is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team.

You will deliver exceptional client experiences, uphold risk controls, and represent the bank with integrity and hospitality in the community. The role requires 2+ years of management in retail banking, willingness to work extended hours, and a high school degree or GED; a college degree is preferred.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.
• College degree or military equivalent (preferred).

Responsibilities

• Be a motivating force for the branch by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by using the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships.
• Build a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to stay sharp.
• Forge meaningful relationships with local businesses to strengthen our branch presence and community engagement.
• Ensure a strong risk and control environment by following policies and protecting our clients.

Skills

Leadership

People management

Coaching

Customer service

Communication

Education

High School diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Rockford, IL is seeking a Branch Manager to lead daily operations, drive deposits and investments, and coach a high-performing team.

You will deliver exceptional client experiences, uphold risk controls, and represent the bank with integrity and hospitality in the community. The role requires 2+ years of management in retail banking, willingness to work extended hours, and a high school degree or GED; a college degree is preferred.