Member Experience & Sales Leader

24 Hour Fitness USA, LLC; Millbrae (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

24 Hour Fitness USA, LLC in Millbrae, CA seeks a Sales and Service Manager to deliver an outstanding guest and member experience while driving membership sales, fitness revenue, and retail offerings. You will hire, coach and develop a team, set sales targets, and align actions with club goals under the General Manager's guidance.

The role emphasizes a member-centric environment, training, scheduling, and partnerships with Personal Training to boost overall satisfaction and measurable results for

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• Current CPR and AED certification from a recognized organization.

Responsibilities

• Hire, train and develop Sales and Service team members.
• Lead the team to offer products and services tailored to members' needs.
• Achieve department targets for new member sales, fitness revenue and retention.
• Collaborate with GM to review sales numbers and adjust strategies.

Skills

Leadership

Coaching

Member-centric focus

Communication

Organization

Education

High school diploma

Bachelor's degree preferred

CPR/AED certification

Job description

24 Hour Fitness USA, LLC in Millbrae, CA seeks a Sales and Service Manager to deliver an outstanding guest and member experience while driving membership sales, fitness revenue, and retail offerings. You will hire, coach and develop a team, set sales targets, and align actions with club goals under the General Manager's guidance.

The role emphasizes a member-centric environment, training, scheduling, and partnerships with Personal Training to boost overall satisfaction and measurable results for