Gym Sales & Service Pro — Drive Member Wins

24 Hour Fitness; Millbrae (CA); On-site; USD 22,000 - 29,000; Full time

Job summary

24 Hour Fitness in Millbrae, CA is seeking a Sales and Service Expert to deliver a compelling guest experience and drive membership, fitness, and retail sales. You will build relationships and translate our offerings to meet each member's goals while supporting club profitability.

This role emphasizes prospecting, lead generation, and on-going member onboarding, with a focus on customer service, teamwork, and hitting sales targets.

Qualifications

• High School Diploma or GED; CPR/AED within 60 days; Bachelor's degree preferred.
• 1-2 years of service sales experience.

Responsibilities

• Executes the CARE sales model with each guest and relates how products/services meet their fitness needs.
• Tours potential members through the club and describes facilities, equipment, services and amenities tied to individual goals.
• Communicates membership and fitness offers clearly using company tools.
• Enrols guests using sales techniques and MAP procedures.
• On-boards new members and assists with retention activities to drive club profitability.
• Consistently achieves or exceeds personal and team sales goals.

Skills

Sales experience

Customer service

Interpersonal communication

POS system

Teamwork

Education

High school diploma or GED

CPR & AED certification within 60 days

Bachelor's degree preferred

Tools

POS system

Membership system software

Job description

24 Hour Fitness in Millbrae, CA is seeking a Sales and Service Expert to deliver a compelling guest experience and drive membership, fitness, and retail sales. You will build relationships and translate our offerings to meet each member's goals while supporting club profitability.

This role emphasizes prospecting, lead generation, and on-going member onboarding, with a focus on customer service, teamwork, and hitting sales targets.