Member Experience & Sales Concierge (Front Desk)

SPENGA Chapel Hill; Chapel Hill (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

SPENGA Chapel Hill is seeking a friendly, energetic front desk team member to warmly welcome and assist members, keeping the studio running smoothly. You will handle member inquiries, sales of memberships and retail, and contribute to a positive gym experience.

The ideal candidate has strong customer service and sales skills, willingness to learn, and the ability to adapt to SPENGA's unique fitness philosophy, promoting a welcoming culture in-studio and online.

Qualifications

• Strong management and leadership abilities.
• Previous sales experience required; preferably high-end goods or services.
• Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy.
• Motivation and drive.
• Excellent customer service and sales skills.
• Experience and/or certifications in personal training, group training, spin and yoga are a plus.

Responsibilities

• Sell memberships and retail.
• Meet and exceed sales and retention expectations
• Retain and increase client participation
• Set up and reset studio equipment before and after classes.
• Maintain clean facility
• As a SPENGA ambassador, employees will promote, sell and add to the SPENGA culture in and out of the studio.

Skills

Sales experience

Customer service

Leadership

Willingness to learn

Communication skills

Fitness certifications

Job description

SPENGA Chapel Hill is seeking a friendly, energetic front desk team member to warmly welcome and assist members, keeping the studio running smoothly. You will handle member inquiries, sales of memberships and retail, and contribute to a positive gym experience.

The ideal candidate has strong customer service and sales skills, willingness to learn, and the ability to adapt to SPENGA's unique fitness philosophy, promoting a welcoming culture in-studio and online.