Member Experience & Sales Associate

Planet Fitness; Clinton (IA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free gym membership for self and one

Employee discounts

Advancement opportunities

Health insurance

Job summary

Planet Fitness in Clinton, IA is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet members, handle front desk tasks, process sign-ups, tours, and check-ins, and assist with membership updates.

The role emphasizes friendly communication, problem solving, and a neat, welcoming club environment, with opportunities across Full Time/Part Time schedules.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential and current members to ensure a positive experience.
• Answer phone calls and handle front desk tasks with a polite, friendly demeanor.
• Assist in member sign-ups, tours, check-ins, and updating member information.
• Address member service questions and escalate to Club Manager as needed.
• Maintain cleanliness and organization of the club environment.

Skills

Customer Service

Basic Computer Skills

Honesty & Work Ethic

Job description

Planet Fitness in Clinton, IA is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience. You will greet members, handle front desk tasks, process sign-ups, tours, and check-ins, and assist with membership updates.

The role emphasizes friendly communication, problem solving, and a neat, welcoming club environment, with opportunities across Full Time/Part Time schedules.