Member Experience Pro | Flexible Schedule + Free Membership

Planet Fitness; Coralville (IA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Free gym membership for self and one –

Employee discounts

Flexible schedule

Advancement opportunities

Health, Dental and Vision Insurance

Job summary

Planet Fitness is seeking a Customer Service Representative in Coralville, IA to greet potential members and provide exceptional service while guiding them through sign-ups and tours. You will manage front desk tasks, address member inquiries, and help ensure a clean, welcoming gym environment.

This role emphasizes a positive member experience and strong communication with staff. The position supports new member sales and ongoing member interactions, requiring reliable attendance, basic computer

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to deliver a great customer experience.
• Handle front desk tasks: answer questions, take tours, assist with sign-ups and sign-ins.
• Address member services issues and escalate to Club Manager when needed.
• Maintain cleanliness and organization of the club.

Skills

Customer service

Honesty

Work ethic

Computer literacy

Job description

Planet Fitness is seeking a Customer Service Representative in Coralville, IA to greet potential members and provide exceptional service while guiding them through sign-ups and tours. You will manage front desk tasks, address member inquiries, and help ensure a clean, welcoming gym environment.

This role emphasizes a positive member experience and strong communication with staff. The position supports new member sales and ongoing member interactions, requiring reliable attendance, basic computer