Member Experience & Sales Associate

ComForCare Home Care (Raleigh, NC); Bismarck (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Job summary

Planet Fitness is seeking a Customer Service Representative to deliver a superior member experience and drive new member sales. This role reports to the Club Manager and supports greeting, front desk duties, and sign-ups.

Ideal candidates focus on exceptional customer service, clear communication, and teamwork, handling inquiries and daily club operations with reliability and a friendly attitude.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks and answer phone calls.
• Take information calls and tours.
• Assist in member sign-ups, cancellations, and updating account information.
• Facilitate member services questions and forward to supervisor as needed.
• Maintain neatness/cleanliness of the club.

Skills

Customer service

Communication

Basic computer

Tools

Computer proficiency

Job description

Planet Fitness is seeking a Customer Service Representative to deliver a superior member experience and drive new member sales. This role reports to the Club Manager and supports greeting, front desk duties, and sign-ups.

Ideal candidates focus on exceptional customer service, clear communication, and teamwork, handling inquiries and daily club operations with reliability and a friendly attitude.