Member Experience & Retail Sales Champion

BJ's Wholesale Club, Inc.; Lebanon (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous benefits

Job summary

BJ’s Wholesale Club, Inc. is seeking a motivated team member to drive membership sign-ups and deliver exceptional customer service at the club. You will promote membership options, assist with purchases and returns, and follow club policies to ensure a positive member experience.

This role emphasizes quick, friendly service in a busy retail environment with weekly pay and competitive benefits.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ’s membership products to potential new and existing members with high energy and determination.
• Drives toward goal achievement, defined by business established benchmarks and results.
• Delivers superior customer service to Members at first point of contact.
• Supports tax exempt/resale membership policies and renewals.

Skills

Front-line Customer Service

Sales Experience

Basic Math Skills

Computer Proficiency

Job description

BJ’s Wholesale Club, Inc. is seeking a motivated team member to drive membership sign-ups and deliver exceptional customer service at the club. You will promote membership options, assist with purchases and returns, and follow club policies to ensure a positive member experience.

This role emphasizes quick, friendly service in a busy retail environment with weekly pay and competitive benefits.