Member Acquisition & Service Associate

3M HEALTHCARE; Quincy (MA); On-site; USD 48,216,000 - 59,925,600; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is seeking a frontline sales/customer service associate to promote membership programs, drive sign-ups, and deliver exceptional member service. You’ll handle purchases, returns, and inquiries while upholding club policies and standards.

Join a team focused on holiday and weekly peak performance, with opportunities for growth and a comprehensive benefits package. This role is based at our club location and requires strong teamwork and a friendly, responsive approach.

Qualifications

• Prior frontline/customer service or sales experience.
• Results-driven with proven success in goal achievement.
• Basic math skills.
• Computer proficiency.

Responsibilities

• Promotes the BJ’s value proposition regarding acquisition, retention and the member experience.
• Converts potential members by pitching all membership programs per policies.
• Sells BJ’s membership products to members with high energy and determination.
• Drives toward goals defined by benchmarks and results.
• Provides superior member service and handles inquiries, returns and exchanges.

Skills

Customer service

Sales experience

Mathematics

Computer literacy

Job description

BJ’s Wholesale Club is seeking a frontline sales/customer service associate to promote membership programs, drive sign-ups, and deliver exceptional member service. You’ll handle purchases, returns, and inquiries while upholding club policies and standards.

Join a team focused on holiday and weekly peak performance, with opportunities for growth and a comprehensive benefits package. This role is based at our club location and requires strong teamwork and a friendly, responsive approach.