Member Experience & Programs Coordinator

World 50 Group; Atlanta (GA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

World 50 Group is seeking a proactive Member Services Coordinator to support our community teams and ensure a high-touch member experience. You will manage member records in Salesforce, assist with high-profile group projects, and help plan events with attention to detail.

You will collaborate with the Memberships team and the Group Leader to grow member engagement, delivering personalized service and accurate information while balancing multiple priorities in a hybrid office setting.

Qualifications

• Growth mindset with drive to continuously learn and improve.
• Curiosity to understand business impact and innovate processes.
• Self-starter who can work autonomously and collaborate with teams.
• Hyper-organized and detail-oriented for managing busy schedules and inboxes.
• Strong time management and prioritization to meet deadlines.
• Customer service mindset delivering high-touch member experiences.
• Clear, timely written and verbal communication.
• Ability to manage internal and external stakeholders effectively.

Responsibilities

• Work closely with World 50 communities on membership activities.
• Create and maintain accurate member information in Salesforce.
• Manage special projects and research related to membership communities.
• Draft emails and information to be sent to members.
• Coordinate event details and logistics (name cards, bios, etc.).
• Support with pre-call research, call notes, and data input into Salesforce.

Skills

Growth Mindset

Curiosity

Self-Starter & Collaborative

Hyper-Organized & Detail-Oriented

Time Management & Prioritization

Customer Service Mindset

Communication

Stakeholder Management

Education

Bachelor’s degree in Business/IR/Economics

Tools

Salesforce

Job description

World 50 Group is seeking a proactive Member Services Coordinator to support our community teams and ensure a high-touch member experience. You will manage member records in Salesforce, assist with high-profile group projects, and help plan events with attention to detail.

You will collaborate with the Memberships team and the Group Leader to grow member engagement, delivering personalized service and accurate information while balancing multiple priorities in a hybrid office setting.