Member Experience Pro at Front Desk — Free Gym & Growth

The Edge Fitness Clubs LLC; East Derby (CT); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO & Paid Holidays

401K + Life Insurance + LTD + EAP

Job summary

The Edge Fitness Club in Connecticut is recruiting for a front-line role focused on delivering exceptional member service and driving club sales. You will greet members warmly, nurture their experience, and promote programs and amenities to help them reach fitness goals.

With hourly pay plus commission and opportunities for career growth, this role rewards energy, customer focus, and teamwork within a results-driven environment.

Qualifications

• Welcoming and nurturing the member experience with friendliness at the core of every interaction.
• Greeting members in a friendly, engaging and energetic way from start to finish of shift.
• Serving members quickly and professionally to create positive, trustworthy relationships focusing on “Changing Lives”.
• Helping members with questions and concerns with compassion to promote a “Raving Fan” experience.

Responsibilities

• Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting members to results through fitness programming, retail products and club amenities.
• Team up with Facilities to keep the club looking and operating “Grand Opening Ready”.
• Bring high energy and a passion for fitness with urgency and a roll-up-your-sleeves mindset to get things done, especially during busy closeouts and month-end periods.

Skills

Customer service orientation

Product knowledge expertise

Results orientation

Job description

The Edge Fitness Club in Connecticut is recruiting for a front-line role focused on delivering exceptional member service and driving club sales. You will greet members warmly, nurture their experience, and promote programs and amenities to help them reach fitness goals.

With hourly pay plus commission and opportunities for career growth, this role rewards energy, customer focus, and teamwork within a results-driven environment.