Front Desk & Member Experience Specialist

The Edge Fitness Clubs LLC; St. Ann (MO); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits for you and family

Discounts on Training

Discounts on Apparel & Shake Bar

Education Reimbursement for certs

Career advancement through leadership

PTO & Paid Holidays

401K + Life Insurance + LTD

Job summary

The Edge Fitness Clubs LLC is hiring for a frontline role in Missouri. You will engage with members, greet and assist throughout shifts, and build positive relationships while helping members with their memberships and questions.

Collaboration with the facilities team ensures a well-maintained, welcoming club environment. Expect a performance-driven, energetic team culture with clear growth opportunities and benefits for full-time staff.

Qualifications

• Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation.

Responsibilities

• Welcome and nurture the member experience with friendliness at the core of every member interaction.
• Greet members in a friendly, engaging and energetic way from start to finish of your shift.
• Serve members quickly and professionally to create positive, trustworthy relationships focused on changing lives.
• Help members with membership questions and concerns with compassion and commitment to promote a great member experience.
• Team up with Facilities to keep the club looking and operating smoothly.

Skills

Customer Service Orientation

Product Knowledge

Results Orientation

Job description

The Edge Fitness Clubs LLC is hiring for a frontline role in Missouri. You will engage with members, greet and assist throughout shifts, and build positive relationships while helping members with their memberships and questions.

Collaboration with the facilities team ensures a well-maintained, welcoming club environment. Expect a performance-driven, energetic team culture with clear growth opportunities and benefits for full-time staff.