Front Desk & Member Experience Pro — Free Gym + Growth

The Edge Fitness Clubs LLC; Woodbury (NJ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Discounts on Training

Education reimbursement

Career advancement

PTO

Paid holidays

LTD

EAP

Full time

Job summary

Edge Fitness Clubs LLC in Woodbury, NJ is hiring a member services associate with a passion for fitness and customer care. You will greet members, nurture the member experience, answer questions, and collaborate with the Front Desk to drive membership sales and utilization of fitness programming and club amenities.

This full-time role offers hourly pay with commission, opportunities for career growth, and a benefits package including health, retirement, and education reimbursement.

Qualifications

• Customer-focused service approach with a welcoming demeanor.
• Ability to explain membership options and programs clearly.
• Comfort with sales targets and performance metrics.

Responsibilities

• Greet and welcome members, guiding them through their visit.
• Provide friendly, energetic service from start to finish of shifts.
• Assist members with questions and promote a positive, trustworthy experience.
• Collaborate with Front Desk and Facilities to support smooth club operations.
• Support month-end closings and sales targets with a proactive mindset.

Skills

Customer Service Orientation

Product Knowledge Expertise

Results Orientation

Job description

Edge Fitness Clubs LLC in Woodbury, NJ is hiring a member services associate with a passion for fitness and customer care. You will greet members, nurture the member experience, answer questions, and collaborate with the Front Desk to drive membership sales and utilization of fitness programming and club amenities.

This full-time role offers hourly pay with commission, opportunities for career growth, and a benefits package including health, retirement, and education reimbursement.