Member Experience & Operations Leader

Fitness Ventures, LLC (Crunch Fitness); Los Angeles (CA); On-site; USD 45,000 - 80,000; Full time

Job summary

Fitness Ventures LLC is seeking an Assistant General Manager to support the General Manager by promoting a welcoming, inclusive environment and leading a committed team at the membership counter.

The AGM will oversee daily operations in the GM's absence, drive revenue targets, ensure high standards of service, and uphold Crunch brand policies through effective staff supervision and payroll coordination.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• U.S. work eligibility with e-Verify documentation.

Responsibilities

• Communicate and implement company policies and procedures.
• Lead and motivate staff to achieve revenue targets.
• Maintain cleanliness, safety, and security of the facility.
• Resolve customer issues promptly and professionally.
• Assist with payroll processing and approvals.

Skills

Team leadership

Sales management

Operational oversight

Payroll processing

Education

High school diploma or GED

Tools

Payroll software

Job description

Fitness Ventures LLC is seeking an Assistant General Manager to support the General Manager by promoting a welcoming, inclusive environment and leading a committed team at the membership counter.

The AGM will oversee daily operations in the GM's absence, drive revenue targets, ensure high standards of service, and uphold Crunch brand policies through effective staff supervision and payroll coordination.