Member Experience & Operations Lead

BIBA Social; West Palm Beach (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible scheduling

Founding team opportunity

Growth across roles

Job summary

BIBA Social in West Palm Beach, FL is seeking a Front Desk, Membership & General Administration professional to welcome guests, manage inquiries, and support event logistics. You will handle inbox communications, ATS coordination, interview scheduling, and data management, while assisting with catering, invoices, expense tracking, and daily office operations.

Ideal candidates have 1–2 years in hospitality or admin, strong Microsoft Office and Google Suite skills, and a professional, friendly

Qualifications

• Comfortable using Microsoft Office and Google Suite.
• Experience with ATS platforms preferred.
• Strong communication and a warm, professional demeanor.
• 1–2 years of experience in hospitality, administration, or customer service.

Responsibilities

• Greet guests and callers with a warm, polished presence.
• Monitor shared inboxes and respond to inquiries.
• Assist with event logistics, scheduling, and vendor communication.
• Provide light catering and setup support.
• Update internal systems and member-facing information.
• Coordinate interview scheduling and ATS management.
• Support accounting tasks: invoice processing and expense tracking.
• Maintain digital and physical records, receipts, and reports.
• Ensure documentation accuracy and compliance with procedures.
• Assist with member inquiries and onboarding.
• Recordkeeping and cross-departmental project support.

Skills

MS Office

Google Suite

ATS experience

Communication skills

Hospitality experience

Job description

BIBA Social in West Palm Beach, FL is seeking a Front Desk, Membership & General Administration professional to welcome guests, manage inquiries, and support event logistics. You will handle inbox communications, ATS coordination, interview scheduling, and data management, while assisting with catering, invoices, expense tracking, and daily office operations.

Ideal candidates have 1–2 years in hospitality or admin, strong Microsoft Office and Google Suite skills, and a professional, friendly