Lifestyle Coordinator

Heritage Golf Group; Boca Raton (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading recreational company in Boca Raton, Florida, is seeking a Lifestyle Coordinator to enhance member experiences by managing events, communications, and front desk operations. The ideal candidate will be organized, personable, and ready to thrive in a fast-paced environment. Responsibilities include developing member events, ensuring customer satisfaction, and supporting marketing initiatives. Candidates with a background in hospitality or membership services are preferred, and a Bachelor's degree is a plus.

Qualifications

• Prior experience in membership services, lifestyle programming, front desk, marketing, or hospitality preferred.

Responsibilities

• Assist with the development, coordination, and execution of member events.
• Respond to member inquiries in a professional manner.
• Serve as a welcoming first point of contact at the front desk.

Skills

Strong interpersonal and customer service skills with a member-first mindset

Excellent written and verbal communication skills

Proficient in Microsoft Office and basic database systems

Highly organized and detail-oriented

Education

High School Diploma or equivalent

Bachelor's Degree preferred in Hospitality, Marketing, Communications, or related field

Tools

Microsoft Office

Canva or similar design tools

Job description

The Lifestyle Coordinator plays a key role in delivering an exceptional member experience at the Club at Boca Pointe by supporting membership engagement, lifestyle programming, and daily front desk operations. This position is responsible for assisting with the planning, communication, and execution of member events and activities while also serving as a welcoming first point of contact for members, guests, and visitors. The ideal candidate is personable, organized, and thrives in a fast-paced, member-focused environment.

Key Responsibilities

Membership & Lifestyle Programming

• Assist with the development, coordination, and execution of a curated calendar of lifestyle and member events designed to engage and connect the membership.
• Support membership programming and experiences tailored to various membership categories.
• Attend membership and lifestyle events to ensure quality service and capture content for club communications and social media.
• Gather post-event feedback from members to continuously improve programming and overall member experience.
• Maintain attendance lists, RSVPs, and follow-up communications for events and programs.
• Assist with membership orientations and serve as a knowledgeable resource for members.

Member Communications & Marketing

• Support day-to-day administration of the club calendar, website updates, email communications, push notifications, and in-club marketing materials.
• Help implement a consistent and professional communication plan while upholding club brand standards.
• Respond to member inquiries, comments, and feedback in a courteous, timely, and professional manner.
• Provide ideas and suggestions to enhance member communications and engagement efforts.

Front Desk & Administrative Support

• Serve as a welcoming first point of contact at the front desk for members, guests, vendors, and visitors.
• Answer phones, direct calls, and respond to general inquiries efficiently and professionally.
• Assist with daily administrative tasks related to membership, events, and club operations.
• Coordinate with internal departments to ensure smooth communication regarding events, schedules, and member needs.
• Attend departmental meetings as needed to share updates on upcoming events and initiatives.

General Responsibilities

• Maintain high standards of professionalism, organization, and member service at all times.
• Effectively multitask and adapt to changing priorities in a fast-paced environment.
• Perform other duties as assigned by the General Manager or Lifestyle Director.

Knowledge, Skills & Abilities

• Strong interpersonal and customer service skills with a member-first mindset.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and basic database systems; experience with Canva or similar design tools is a plus.
• Ability to manage multiple tasks, phone calls, and member interactions simultaneously.
• Highly organized, detail-oriented, and able to work independently with limited supervision.
• Ability to handle sensitive situations with professionalism and discretion.
• Comfortable working in a private club or hospitality environment.

Education & Experience

• High School Diploma or equivalent required.
• Bachelor’s Degree preferred (Hospitality, Marketing, Communications, or related field).
• Prior experience in membership services, lifestyle programming, front desk, marketing, or hospitality preferred.