Member Experience & Operations Coordinator

Washington & Jefferson College; Washington (Washington County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, vision, and dental coverage

Retirement plan

Tuition benefits

Job summary

Washington & Jefferson College is seeking an on-site Operations & Member Experience Coordinator to support coworking space operations and provide administrative help to the Director of Operations and Engagement. The role adapts weekly to programming, events, and member needs, serving both guest-facing and back-office functions.

Responsibilities include onboarding, membership processing, space scheduling, and coordinating payments, while maintaining accurate records and professional member

Qualifications

• Bachelor's in business or related field preferred.
• Proficient in Microsoft Office Suite.
• Ability to positively interact with campus employees and community members.
• Good spelling and grammar skills, telephone manners, and organizational skills.
• Conscientious, dependable, and flexible.
• Maintain discretion and confidentiality.

Responsibilities

• Serve as a front-facing and administrative support for members and guests.
• Support onboarding/offboarding, tours, access credentials, mailboxes, and lockers.
• Assist with scheduling, payments, and record-keeping for memberships and rentals.
• Coordinate communications and updates related to building issues and events.
• Provide admin support to the Director of Operations and Engagement.

Skills

Microsoft Office

Interpersonal skills

Spelling & grammar

Discretion & confidentiality

Education

Bachelor's in business or related field

Job description

Washington & Jefferson College is seeking an on-site Operations & Member Experience Coordinator to support coworking space operations and provide administrative help to the Director of Operations and Engagement. The role adapts weekly to programming, events, and member needs, serving both guest-facing and back-office functions.

Responsibilities include onboarding, membership processing, space scheduling, and coordinating payments, while maintaining accurate records and professional member