Member Experience & Operations Coordinator

Evolving Solution Services; Pelham (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Evolving Solution Services is seeking a Membership Coordinator to engage with members, process payments, maintain files, and support regional council staff with administrative tasks. This full-time role requires strong communication and attention to detail in an office setting.

You will handle member events, data entry in PERSONIFY/MELOS, and prepare reports, with occasional evenings or weekends. The position reports to the LU 318 Financial Secretary and offers a salary in the $35,000–$45,000

Qualifications

• High school diploma or equivalent.
• Experience in customer service, administrative, or membership coordination is desirable.
• Strong communication and organizational abilities.
• Proficiency with Microsoft Office Suite and basic data handling.

Responsibilities

• Engage with members and contractors; address inquiries and provide information.
• Process membership payments and record transactions accurately.
• Maintain physical and digital member files with confidentiality.
• Support regional council staff with scheduling and office tasks.
• Assist with newsletters, correspondence, meetings, and retention efforts.

Skills

Member engagement

Payment processing

File management

Administrative support

Office administration

MS Office

Data entry

Communication skills

Attention to detail

Education

High school diploma

Tools

PERSONIFY/MELOS

Job description

Evolving Solution Services is seeking a Membership Coordinator to engage with members, process payments, maintain files, and support regional council staff with administrative tasks. This full-time role requires strong communication and attention to detail in an office setting.

You will handle member events, data entry in PERSONIFY/MELOS, and prepare reports, with occasional evenings or weekends. The position reports to the LU 318 Financial Secretary and offers a salary in the $35,000–$45,000