Membership Coordinator

Evolving Solution Services; Pelham (AL); On-site; USD 35,000 - 45,000; Full time

Job summary

Evolving Solution Services is seeking a Membership Coordinator to engage with members, process payments, maintain files, and support regional council staff with administrative tasks. This full-time role requires strong communication and attention to detail in an office setting.

You will handle member events, data entry in PERSONIFY/MELOS, and prepare reports, with occasional evenings or weekends. The position reports to the LU 318 Financial Secretary and offers a salary in the $35,000–$45,000

Qualifications

• High school diploma or equivalent.
• Experience in customer service, administrative, or membership coordination is desirable.
• Strong communication and organizational abilities.
• Proficiency with Microsoft Office Suite and basic data handling.

Responsibilities

• Engage with members and contractors; address inquiries and provide information.
• Process membership payments and record transactions accurately.
• Maintain physical and digital member files with confidentiality.
• Support regional council staff with scheduling and office tasks.
• Assist with newsletters, correspondence, meetings, and retention efforts.

Skills

Member engagement

Payment processing

File management

Administrative support

Office administration

MS Office

Data entry

Communication skills

Attention to detail

Education

High school diploma

Tools

PERSONIFY/MELOS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

4 days ago Requisition ID: 1013

Salary Range: $35,000.00 To $45,000.00 Annually

Salary Range: $35,000.00 To $45,000.00 Annually

Job Title: Membership Coordinator:

The Member Coordinator is responsible for engaging with members, processing payments when necessary, maintaining physical and digital member files, and supporting regional council representatives with manpower needs and various administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. (Bilingual Preferred)

Key Responsibilities:

• Member Engagement:
  • Serve as the primary and/or secondary point of contact for members and contractors, addressing inquiries and providing information about services and benefits.
  • Coordinate and participate in member events and activities to foster engagement and community building.
• Payment Processing:
  • Handle the collection and processing of membership fees and other payments.
  • Ensure accurate and timely recording of transactions in the member data processing system, PERSONIFY/MELOS.
• File Management:
  • Maintain and update physical and digital member files, ensuring all information is accurate and up to date.
  • Implement and follow data protection and confidentiality protocols.
• Support for Council Representatives:
  • Assist regional council staff with manpower needs (dispatching with Mix 20/20), including scheduling and coordination.
  • Provide administrative support for various office tasks, such as preparing reports, managing correspondence, coordinating meetings and retention efforts (CARDS).
• Office Administration:
  • Perform general office duties, including answering phones, managing emails, and ordering supplies.
  • Assist with the preparation and distribution of newsletters, bulletins, and other communications.

HR Requirements:

• Education and Experience:
  • High school diploma or equivalent
  • Previous experience in a customer service, administrative, or membership coordination role is highly desirable.
• Skills and Competencies:
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems.
  • Ability to work independently and as part of a team.
  • High level of accuracy and attention to detail.
• Personal Attributes:
  • Friendly and approachable demeanor.
  • Ability to handle sensitive information with discretion.
  • Proactive and solution-oriented mindset.

Working Conditions:

• Full-time position with standard office hours.
• Occasional evening or weekend work may be required for member events or meetings.
• Will report directly to LU 318 Financial Secretary.

Compensation and Benefits

• Salary range: $35,000-$45,000 (Based on experience)