Member Experience & Membership Consultant

Workout Anytime - Pugh; Fort Walton Beach (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

Workout Anytime is seeking a Member Experience Expert to greet members, nurture relationships, drive memberships, and keep the club clean and welcoming. This role impacts member satisfaction, retention, and overall club performance.

The position requires strong communication, sales aptitude, and the ability to work flexibly including mornings, evenings, weekends, and holidays. You will collaborate with leadership to deliver outstanding service and contribute to growth.

Qualifications

• > High school diploma or equivalent.
• > Customer service, hospitality, or sales experience preferred.
• > Strong communication and interpersonal skills.
• > Ability to multitask in a fast-paced environment.
• > Flexible hours including evenings, weekends, and holidays.

Responsibilities

• > Greet members and guests with enthusiasm and professionalism.
• > Assist with membership sales and enrollment following the sales process.
• > Conduct club tours and outbound prospecting to generate appointments.
• > Maintain a clean, organized, inviting club environment.
• > Process memberships and account updates accurately.
• > Protect member confidentiality and report feedback to leadership.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

POS familiarity

Multitasking

Flexible hours

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Workout Anytime is seeking a Member Experience Expert to greet members, nurture relationships, drive memberships, and keep the club clean and welcoming. This role impacts member satisfaction, retention, and overall club performance.

The position requires strong communication, sales aptitude, and the ability to work flexibly including mornings, evenings, weekends, and holidays. You will collaborate with leadership to deliver outstanding service and contribute to growth.