Member Experience & Membership Sales Specialist

Crunch Fitness, Primetime Fitness LLC; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Crunch Fitness in Columbus, OH is seeking an engaging front desk agent to welcome members, check them in, and provide outstanding service. You will drive memberships by presenting services, tours, and referrals, and you will enroll prospects into memberships.

The role requires knowledge of Crunch Fitness services and equipment, with a proactive sales mindset. Daily duties include maintaining records in Crunch Fitness VFP systems and ensuring a clean, welcoming facility for all members.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness in Columbus, OH is seeking an engaging front desk agent to welcome members, check them in, and provide outstanding service. You will drive memberships by presenting services, tours, and referrals, and you will enroll prospects into memberships.

The role requires knowledge of Crunch Fitness services and equipment, with a proactive sales mindset. Daily duties include maintaining records in Crunch Fitness VFP systems and ensuring a clean, welcoming facility for all members.