Member Experience & Membership Sales Associate

New York Sports Club; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

New York Sports Club in Boston is seeking a Service and Sales Representative to deliver exceptional service and engage with members. Responsibilities include providing a legendary member experience, enrolling new members, and assisting with club operations.

Ideal candidates will have 1+ years in customer service, be AED/CPR certified, and possess excellent communication skills. Join a dynamic team that emphasizes member satisfaction and operational excellence.

Qualifications

• 1+ years of face-to-face customer service experience, preferably in a gym or retail environment.
• Child & Adult AED/CPR certified.
• Ability to use POS and membership system competently.
• Strong communication and interpersonal skills.

Responsibilities

• Provide a high level of service to members and guests.
• Enroll new members and explain membership terms.
• Ensure cleanliness and attention to detail at Welcome Desk.
• Assist management with administrative tasks.
• Report maintenance or equipment issues to management.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Education

AED/CPR certification

Job description

New York Sports Club in Boston is seeking a Service and Sales Representative to deliver exceptional service and engage with members. Responsibilities include providing a legendary member experience, enrolling new members, and assisting with club operations.

Ideal candidates will have 1+ years in customer service, be AED/CPR certified, and possess excellent communication skills. Join a dynamic team that emphasizes member satisfaction and operational excellence.