Member Experience & Loan Services Specialist

Crosslake Minnesota; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Crow Wing Power Credit Union is seeking a Member Service Representative to deliver friendly, high-quality service to members in all daily interactions. The role covers new and existing accounts, loan origination, processing, and servicing, requiring accuracy and a positive, outgoing demeanor.

The successful candidate will excel at multi-tasking, communicate clearly, and strive for member satisfaction across banking tasks, from opening accounts to supporting loan workflows.

Responsibilities

• Provide friendly, high-quality member service for new and existing accounts.
• Handle origination, processing, and servicing of loans with accuracy.
• Communicate effectively with members to ensure satisfaction and handle inquiries.

Job description

Crow Wing Power Credit Union is seeking a Member Service Representative to deliver friendly, high-quality service to members in all daily interactions. The role covers new and existing accounts, loan origination, processing, and servicing, requiring accuracy and a positive, outgoing demeanor.

The successful candidate will excel at multi-tasking, communicate clearly, and strive for member satisfaction across banking tasks, from opening accounts to supporting loan workflows.