Member Experience Leader – Gym Operations

Planet Fitness; West Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Free Membership for self and one family member or friend

Job summary

A fitness franchise is seeking a Club Manager in West Des Moines, Iowa. This role involves overseeing gym operations, ensuring a positive experience for members, and managing staff. The ideal candidate should have at least one year of managerial experience, possess strong customer service and communication skills, and demonstrate a commitment to excellence. This position offers various benefits, including health insurance and employee discounts.

Qualifications

• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Honesty and good work ethic.

Responsibilities

• Recruit, hire, train, and supervise team members.
• Ensure excellent member service.
• Manage gym operations to enhance member experience.

Skills

Customer Service

Strong communication skills

Leadership skills

Organizational skills

Problem-solving skills

Tools

Basic computer proficiency

Job description

A fitness franchise is seeking a Club Manager in West Des Moines, Iowa. This role involves overseeing gym operations, ensuring a positive experience for members, and managing staff. The ideal candidate should have at least one year of managerial experience, possess strong customer service and communication skills, and demonstrate a commitment to excellence. This position offers various benefits, including health insurance and employee discounts.