Member Experience Kiosk: Front Desk & Guest Care

YMCA of the Cedar Rapids Metro Area; Tulsa (OK); Vor Ort; USD 10.000 - 13.000; Teilzeit

Zusammenfassung

YMCA of the Cedar Rapids Metro Area in Tulsa, OK is seeking a Member Experience Kiosk Staff to be the first impression for members and guests, delivering friendly, high‑quality service at the front desk and kiosk. You will assist with inquiries, resolve concerns, and help connect people to YMCA programs and services.

In this part‑time hourly role, you may also work on the fitness floor in some locations. Requirements include being at least 18, strong customer service skills, basic computer

Qualifikationen

• Excellent customer service and interactions with others.
• Experience working with various computer software programs.

Aufgaben

• Greet members and guests and provide information at the kiosk.
• Answer questions and resolve concerns regarding programs and services.
• Process transactions and manage daily deposits in membership software.
• Run reports as requested/needed.
• Maintain a safe environment in all member areas.

Kenntnisse

Customer service

Interpersonal skills

Basic computer skills

Tools

Membership software

Jobbeschreibung

YMCA of the Cedar Rapids Metro Area in Tulsa, OK is seeking a Member Experience Kiosk Staff to be the first impression for members and guests, delivering friendly, high‑quality service at the front desk and kiosk. You will assist with inquiries, resolve concerns, and help connect people to YMCA programs and services.

In this part‑time hourly role, you may also work on the fitness floor in some locations. Requirements include being at least 18, strong customer service skills, basic computer