Member Experience & Frontline Support Specialist

Walmart Inc.; Addison (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U (tuition covered)

Job summary

Sam's Club Addison, IL is hiring for a front-end associate. You will provide member service, maintain checkout areas, process purchases, handle returns and exchanges, and support self-service technologies.

You will also assist with merchandise placement, security, training of new associates, and uphold safety and store policies. The role emphasizes a customer-first approach, teamwork, and continuous improvement.

Qualifications

• Retail experience including operating front-end equipment (cash register) is preferred.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provides member service and maintains the checkout area.
• Handles purchases, returns, refunds, and exchanges according to store policies.
• Guides members on self-service technology and assists with payments.
• Reshelves merchandise, zones areas, and ensures a safe shopping environment.
• Helps train new front-line associates and communicates program changes.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club Addison, IL is hiring for a front-end associate. You will provide member service, maintain checkout areas, process purchases, handle returns and exchanges, and support self-service technologies.

You will also assist with merchandise placement, security, training of new associates, and uphold safety and store policies. The role emphasizes a customer-first approach, teamwork, and continuous improvement.