Member Experience & Front-End Specialist

Sam's Club; San Antonio (TX); In loco; USD 23.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) plan

Company-paid life insurance

Paid time off

Descrizione del lavoro

Sam's Club in San Antonio, TX is seeking a front-line associate to provide member service, operate the checkout area, and assist with purchases and payments. The role includes promoting products and guiding members on self-service tools, while enforcing safety and store policies.

Responsibilities include handling returns, processing exchanges, and supporting training for new front-line staff. The position emphasizes teamwork and customer-focused service in a fast-paced retail environment.

Competenze

• Retail experience including operating front end equipment such as a cash register.
• Experience with mobile retail applications.

Mansioni

• Provides member service and resolves member issues and concerns.
• Maintains checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Assists with training Member Frontline Services associates.

Conoscenze

Retail experience

Cash register

Mobile apps

Strumenti

POS systems

Descrizione del lavoro

Sam's Club in San Antonio, TX is seeking a front-line associate to provide member service, operate the checkout area, and assist with purchases and payments. The role includes promoting products and guiding members on self-service tools, while enforcing safety and store policies.

Responsibilities include handling returns, processing exchanges, and supporting training for new front-line staff. The position emphasizes teamwork and customer-focused service in a fast-paced retail environment.