Member Experience Specialist - Front End

Sam's Club; Conroe (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Conroe, TX is hiring for a front end associate to support members at the checkout, promote products, and guide customers with self-service tools. You will handle purchases, returns, and exchanges in accordance with Walmart and Sam's Club policies while maintaining a safe, welcoming environment.

The role emphasizes customer service, merchandise organization, and collaboration with management to improve the shopping experience and assist with training new associates.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues at checkout.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and helps with returns or exchanges as per policy.
• Ensures a safe shopping environment and reports unsafe conditions.

Skills

Customer service

Cash handling

Tools

Cash register

Job description

Sam's Club in Conroe, TX is hiring for a front end associate to support members at the checkout, promote products, and guide customers with self-service tools. You will handle purchases, returns, and exchanges in accordance with Walmart and Sam's Club policies while maintaining a safe, welcoming environment.

The role emphasizes customer service, merchandise organization, and collaboration with management to improve the shopping experience and assist with training new associates.