Member Experience & Front-End Specialist

Sam's East, Inc.; Nicholasville (KY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

PTO/PPTO for vacation, sick leave, and

Disability coverage

Employee discounts

Live Better U education

Job summary

Walmart's Sam's Club in Nicholasville, KY is seeking a Member Frontline Services Associate to greet members, verify memberships, assist with purchases, returns, and questions in a fast-paced retail setting.

You will help train new associates, promote Sam's Club programs, and maintain safety and cleanliness while upholding company policies. This role emphasizes service, teamwork, and process compliance.

Qualifications

• Retail experience including operating front-end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Greet and assist members at checkout and through the store
• Process member purchases, returns, and exchanges per policy
• Maintain safety, cleanliness, and security in the store environment
• Provide guidance on self-service technology and member services
• Assist with training new associates on processes and tools
• Support merchandising, locating merchandise, and restocking as needed

Skills

Retail experience with front-end gear

Mobile retail apps

Job description

Walmart's Sam's Club in Nicholasville, KY is seeking a Member Frontline Services Associate to greet members, verify memberships, assist with purchases, returns, and questions in a fast-paced retail setting.

You will help train new associates, promote Sam's Club programs, and maintain safety and cleanliness while upholding company policies. This role emphasizes service, teamwork, and process compliance.