Member Services Specialist — Front End & Member Experience

Walmart Inc.; Bowling Green (KY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off

Live Better U education

Job summary

Sam's Club in Bowling Green, KY is seeking a service-focused associate to support members, operate front-end systems, and keep the checkout area running smoothly. You will help customers with purchases, returns, and exchanges, and assist with self-service technologies.

The role emphasizes safety, teamwork, and adherence to company standards, with opportunities to train others and contribute to a positive shopping environment. Competitive pay and benefits are offered.

Qualifications

• Retail experience including front-end equipment operation such as cash registers.
• Experience with mobile retail applications and in-store tech.
• Ability to follow safety standards and company policies.

Responsibilities

• Provide member service and resolve issues to ensure satisfaction.
• Maintain checkout area and process purchases efficiently.
• Guide members on self-service technology and assist with payments, returns, and exchanges.
• Ensure safety standards and security practices are followed in the store.
• Assist with training frontline associates on processes and new tools.

Skills

Retail experience

Cash register

Mobile apps

Tools

POS systems

Job description

Sam's Club in Bowling Green, KY is seeking a service-focused associate to support members, operate front-end systems, and keep the checkout area running smoothly. You will help customers with purchases, returns, and exchanges, and assist with self-service technologies.

The role emphasizes safety, teamwork, and adherence to company standards, with opportunities to train others and contribute to a positive shopping environment. Competitive pay and benefits are offered.